Tag: energy

California adopts mandatory energy efficiency rules for computers

California adopts mandatory energy efficiency rules for computers

Written by on December 15, 2016 in News with 0 Comments

LOS ANGELES (Reuters) – California regulators on Wednesday adopted the nation’s first mandatory energy efficiency rules for computers and monitors – devices that account for 3 percent of home electric bills and 7 percent of commercial power costs in the state. The state Energy Commission said that when fully implemented the industry-backed plan will save […]

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Billing and customer care also strategically important for energy retailers

Billing and customer care also strategically important for energy retailers

Written by on August 1, 2016 in Billing & Payments, Features with 0 Comments

As retail energy providers vie for leadership in competitive markets, a good billing and customer care operation has never been more vital. The latest research among competitive energy retailers shows that 70 percent see their billing and customer care solutions and operations as key enablers for their business strategies. Suppliers identify a wide range of business […]

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EU blesses zero rating for energy but opposes it for internet

EU blesses zero rating for energy but opposes it for internet

Written by on June 10, 2016 in Features with 0 Comments

Addressing climate change through diversification in energy sources is an EU priority. The strategy supports diversification in energy sources away from incumbent providers of oil, gas, and coal to alternatives such as solar, wind, hydropower, geothermal, biofuels etc. This strategy has also included massive subsidies to alternative fuel development. On top of that, price discrimination […]

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Internet of Things creeping into the EU energy sector

Internet of Things creeping into the EU energy sector

Written by on June 4, 2015 in News with 0 Comments

Europe’s electricity sector needs to open up to the Internet of Things, where objects are connected to each other via the World Wide Web, policymakers told a Berlin industry event on Tuesday (2 June). “We know the development of electricity production and distribution schemes and our electricity grid, including smart meters and smart grids, will […]

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Surge in Npower complaints reveals need for revamped assurance

Surge in Npower complaints reveals need for revamped assurance

Written by on November 27, 2013 in BillingViews, Guest Blog with 2 Comments

Things go wrong. Mistakes happen. That is why businesses have departments to handle customer complaints, and watchdogs keep a close eye on them. We all know this. And two big drivers of complaints are bills, and change. Everyone knows that too. So why are big businesses blighted by a recurring story, with a simple and […]

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