Tag: expectation

Real customer feedback means asking the right questions

Real customer feedback means asking the right questions

Written by on October 21, 2014 in BillingViews, Opinion with 0 Comments

The BillingViews gang descended on London recently for the IIR Pricing Data and BSS conference. They needed a hotel, and being careful with their pennies, they looked around. Hotels were ridiculous prices but a reasonable and furnished apartment not far from the venue was found – and booked. The Chief Virtual Officer set off from France. […]

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