Tag: Finance

Revenue Assurance Improves Customer Satisfaction – Honestly!

Revenue Assurance Improves Customer Satisfaction – Honestly!

Written by on July 8, 2013 in BillingViews, Opinion with 1 Comment

For a decade or so Revenue Assurance (RA) was viewed as an important but boring part of the audit process. Basically, it checked whether you were billing accurately and collecting everything you could collect. At the recent ETIS Billing Working Group meeting in Krackow – hosted by Comarch – I was persuaded that RA is […]

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