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Vodafone UK fined record amount for billing irregularities

Vodafone UK fined record amount for billing irregularities

Written by on October 26, 2016 in Billing & Payments, News with 0 Comments

LONDON (Reuters) – Britain has fined Vodafone a record 4.6 million pounds ($5.60 million) for “serious and sustained” customer failures, including not updating accounts when mobile phone users topped up their credit to make calls. Vodafone, the world’s second-largest mobile operator, also failed to act quickly enough to identify or address the problems, the regulator […]

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