Tag: fraud

When is malware not malware?

When is malware not malware?

Written by on November 28, 2013 in BillingViews, News with 0 Comments

The answer is that it depends whose side you are on. If you are being attacked malware is malware. The thousands of companies that are being targeted by the CryptoLocker ransomware attacks will be in no doubt. These are clever, if evil. Drawn into a malware site, a virus locks your systems and demands a […]

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Will stopping billing for premium SMS start something better?

Will stopping billing for premium SMS start something better?

Written by on November 25, 2013 in BillingViews, News with 0 Comments

AT&T, T-Mobile and Sprint have signed an agreement brokered by the Vermont Attorney General’s office to stop billing for premium SMS (pSMS). Verizon did not sign up but is already executing its strategy to stop the practice. The objective is to stop cramming, a scam that has targeted two thirds of Americans in the past […]

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Subex user conference leverages assets

Subex user conference leverages assets

Written by on October 30, 2013 in BillingViews, News with 0 Comments

Dublin played host to this year’s Subex User Conference and it should be proud. The industry seems to have embraced the User Group as an alternative to the ‘independent’ conference and rightly so. The commercial conference will always have a in-built conflict. One set of attendees pay good money to sit in a dark room […]

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Wholesale Fraud Can No Longer be Ignored as ‘Cost of Doing Business’

Wholesale Fraud Can No Longer be Ignored as ‘Cost of Doing Business’

Written by on September 12, 2013 in BillingViews, News with 0 Comments

The wholesale communications business is worth $170 billion a year. Wholesale fraud, which used to be seen as a cost of business is now running at over three percent. This equates to losses of $6.12 billion a year, according to a recent survey by Revenue and Asset Assurance specialist Subex. The problem has been made […]

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A Short History of Revenue Assurance

A Short History of Revenue Assurance

Written by on August 22, 2013 in BillingViews, Features with 1 Comment

Inaccurate billing and criminal activity – no they are not the same thing – lost the mobile industry $58.4 billion last year, according to Juniper Research. Juniper says that if nothing is done to shore up the revenue assurance and fraud management barriers this figure could hit $300 billion by 2016. Telcos risk undermining the revenue […]

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Is Social the Answer to Fight Fraud, Flatten Silos?

Is Social the Answer to Fight Fraud, Flatten Silos?

Written by on March 28, 2013 in BillingViews, News with 0 Comments

In recent months changes to the whole ‘social’ model have been hitting the headlines. Companies have been using Facebook and Twitter or similar platforms to improve the communication between teams. In some cases, the social model is being used to provide better, more creative responses to customers’ problems. Now, it is being used to combat […]

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Wholesale Fraud on the Rise – Are Operators Ready for $6 billion losses?

Written by on March 19, 2013 in BillingViews, News with 0 Comments

A survey by Capacity Media and Subex asked 190 0perators of all sizes, from across the world for their views on wholesale fraud. Whilst the industry tends to focus on retail and consumer issues, there are clearly threats at the wholesale level too. The fraud problem is $6.12 billion, in a market worth $170 billion. Amongst the […]

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Is Billing Under Threat from Fraud?

Written by on December 10, 2012 in BillingViews, Opinion with 0 Comments

A recent article in Mashable highlights the vulnerability of mobile browsers. Research from Georgia Tech has found that almost all mobile browsers are vulnerable to attack. It also tells us that people using mobile are three times more likely to access phishing sites than if they are using desktop machines.   This combination of vulnerabilities, in […]

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Protecting the Point of Sale – How to Save $2 Million in One Month

Written by on September 27, 2012 in BillingViews, Opinion with 0 Comments

Fraud exploits weaknesses and weaknesses occur at the intersections of processes. Weaknesses also tend to happen where the focus is not. Whilst telecoms companies throw resources at combating online fraud, hacking and online theft, there is now a weakness in another, more physical part of the process – the Point of Sale (POS). The very […]

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State of Mobile Security 2012 – Toll Fraud on the Increase

Written by on September 18, 2012 in BillingViews, News with 0 Comments

Two stories and one anecdote during the last 14 hours have brought a new menace to our attention – Toll Fraud. Currently prevalent in Eastern Europe and Russia, it is malware for profit and accounted for 62% of malware and spyware attacks in Q2 2012. Subex also spotlight it, along with this quarter’s fraud updates. […]

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