Tag: ian Sparkes

Ian Sparkes from Swisscom on real-time charging

Ian Sparkes from Swisscom on real-time charging

Written by on October 28, 2013 in BillingViews, Features with 0 Comments

Ian Sparkes is Swisscom’s architect for real-time charging. He shares his company’s experiences installing a strategic real-time charging platform starting with addressing the pain points, like bill shock, and how they plan to manage the data explosion. Ian is clear that customer self-care is part of real-time charging and he explains why.

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