Tag: IT

What do failed IT projects and airplane crashes have in common?

What do failed IT projects and airplane crashes have in common?

Written by on October 4, 2017 in Guest Blog with 0 Comments

I have often joked to colleagues and clients that I should write a book on why IT Services companies walk blindly into situations that lead to them having troubled accounts – and what they can do avoid such circumstances. Somehow, life kept getting in the way of this notion. However, having left my last company […]

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Power surge blamed for grounding BA flights – what next?

Power surge blamed for grounding BA flights – what next?

Written by on May 30, 2017 in News with 0 Comments

LONDON (Reuters) – British Airways (BA) said it would take steps to ensure there was no repeat of a computer system failure that stranded 75,000 passengers over a holiday weekend and turned into a public relations disaster. BA had been forced to cancel all its flights from Heathrow, Europe’s busiest airport, and Gatwick on Saturday […]

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Trump creates council to modernise Government IT systems

Trump creates council to modernise Government IT systems

Written by on May 2, 2017 in News with 0 Comments

WASHINGTON (Reuters) – President Donald Trump announced on Monday he has signed an executive order creating a new technology council to “transfer and modernize” the U.S. government’s information technology systems. A White House official confirmed Monday that about 20 technology chief executives will attend meetings at the White House in early June to talk about […]

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The billing systems mess is even worse than we thought

The billing systems mess is even worse than we thought

Written by on March 10, 2017 in Billing & Payments, Opinion with 0 Comments

It seems, shockingly, that operators are no more on top of the billing systems mess than they were some years ago. In fact, the situation, according to a recent survey by Mobile Europe, has got dramatically worse. The reason for the mess, according to the report, is that telecoms has grown by acquisition rather than […]

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Is the telecoms/IT [or insert name of] industry about to be Trumped?

Is the telecoms/IT [or insert name of] industry about to be Trumped?

Written by on November 10, 2016 in Guest Blog with 0 Comments

Talk about disruptive. Against all odds, Donald Trump is now going to be president of the US. And the question on everyone’s lips (apart from perhaps “WTF?” and “How in the hell did he do that?”) is: NOW what? The telecoms/IT space is no different, and the all-purpose answer is in fact another question: who […]

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World’s biggest private bank, UBS, to spend $1bn on IT overhaul

World’s biggest private bank, UBS, to spend $1bn on IT overhaul

Written by on October 17, 2016 in News with 0 Comments

ZURICH (Reuters) – UBS, the world’s biggest private bank, is spending around 1 billion Swiss francs ($1 billion) to standardize the IT platform across its flagship wealth management business, an investment it hopes will ultimately help lower costs. “This is about integrating our historically fragmented infrastructure that we have globally into one platform,” the Swiss […]

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In IT transformations, the times they are a changin’

In IT transformations, the times they are a changin’

Written by on June 24, 2016 in Billing & Payments, Opinion with 1 Comment

We know that big IT, and particularly BSS, transformations are expensive, risky and take far too long. We also know that, if we want to become a digital service provider, we are now being forced into looking at alternatives. It is no longer an option but to transform into an entity that resembles Amazon, Google […]

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The real impact of legacy IT on Government

The real impact of legacy IT on Government

Written by on March 10, 2016 in Guest Blog with 0 Comments

The Fear Series is about highlighting some of the most common fears I have come across working in public services to improve the use of web and social media for around 10 years. These fears and anxieties are often used as barriers to better online presences and engagement and they come up so frequently I […]

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IT spending cuts could curb Indian export revenue

IT spending cuts could curb Indian export revenue

Written by on February 4, 2016 in News with 0 Comments

MUMBAI (Reuters) – Indian IT services exports are likely to grow at a slower pace next fiscal year than in the recent past as global clients rein in technology spending, an industry lobby group said on Thursday. The cutback on routine IT services is likely to push firms including Tata Consultancy Services Ltd and Infosys […]

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Britain’s banks get bollocked over lousy IT infrastructure

Britain’s banks get bollocked over lousy IT infrastructure

Written by on January 25, 2016 in News with 0 Comments

LONDON (Reuters) – Britain’s banks need to dedicate far greater resources toward securing their IT infrastructure and should have a designated board member overseeing the issue, a senior lawmaker said, following a string of high-profile technology failures. Andrew Tyrie, chairman of parliament’s Treasury Committee, also suggested that Andrew Bailey, the deputy governor of the Bank […]

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