Tag: Macquarie Telecom

Macquarie Telecom in Australia publishes net promoter score on website

Macquarie Telecom in Australia publishes net promoter score on website

Written by on December 15, 2015 in News with 0 Comments

Commsday reports that Macquarie Telecom in Australia has gone public with its net promoter score, displaying it live on its web- site, and challenged other telcos to do the same. A measurement of how likely a customer would be to recommend a company to other people, NPS is a frequently cited metric of customer satisfaction. […]

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