Tag: managed services

What the Heck is Cloud Billing Anyway?

What the Heck is Cloud Billing Anyway?

Written by on April 8, 2013 in BillingViews, Opinion with 3 Comments

A few weeks ago, we began trying to define all of the different terms that revolve around the concept of “cloud billing.” Several experts chimed in on the discussion. In some cases, we’ve made progress on drawing out better definitions. In others, we’ve uncovered more areas that need definition. There isn’t much agreement on what […]

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Can Managed Services Push Back at the “Bully Geek?”

Can Managed Services Push Back at the “Bully Geek?”

Written by on March 20, 2013 in BillingViews, Opinion with 0 Comments

Picture a muscle bound brainiac, truculent yet cerebral, testosterone-driven yet deeply educated in software engineering; he is the “Bully Geek” and he represents what many large IT organizations have become. Anyone who has worked in software has encountered it or been a part of it – the closed-door IT shop with a “not invented here” […]

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What the AlcaLu – Reliance Deal Means for OSS/BSS

Written by on January 16, 2013 in BillingViews, News with 0 Comments

The more than $1 billion India’s Reliance Communications will spend in its seven year managed services deal with Alcatel-Lucent has both positive and negative ramifications for the OSS/BSS sector. This is yet another sign of a growing trend wherein large operators look to outsource their network operations (and OSS, sometimes BSS as a result) to […]

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The Rise of Managed Services – Heading for $76 billion by 2016 Says Infonetics

Written by on November 19, 2012 in BillingViews, News with 0 Comments

It has been the ‘year of outsourcing’ for as long as I can remember. In the late 1990s, outsourcing was suddenly in the spotlight in Europe. It appeared on stage several years before that in North America. Certainly its impetus was helped by the financial crisis of the early 2000s as the pendulum swung big […]

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