Tag: messaging
I read with dismay that one in five commercial emails worldwide fails to reach its intended target, according to the 2017 Deliverability Benchmark Report from data solutions provider Return Path. Now, if you just send and receive emails as part of your daily routine at work or socially that might not seem a big deal, […]
TelecomAsia ran an article on January 11th 2017 on a report from Juniper saying that OTT substitution will cost operators $104 billion this year. Juniper says that the impact of OTT substitution will be the equivalent to 12% of operators’ service revenues. No real surprise there. Voice, messaging and text are all pretty much now commoditised. […]
We used to laugh at Rich Communication Services (RCS). We still do. We still will. The reason is that it was built by committee while messaging apps were being launched that were quick, easy and sexy. RCS wasn’t even at the technical trial stage before WhatsApp was marching into the territory of hundreds of millions […]
Communications service providers (CSPs) have been successfully launching and generating revenue from messaging services for years. Messaging is still a major source of revenue, but there is increasing competition from cloud based “freemium” messaging solutions and over the top providers (OTTs). Because of this, both mobile and fixed CSPs have taken a number of steps […]
It is said, “markets are conversations.” Now it looks like e-commerce and sales will be conversations too. Messaging services are getting a more prominent role in e-commerce, and in all customer communication. It is not only small companies that sell something through messaging apps, but even physical services like taxes, restaurants and wealth management of […]
(Reuters) – Yahoo Inc was ordered by a Chicago federal judge on Monday to face a class action lawsuit accusing the Internet company of sending unsolicited text messages to Sprint Corp cellphone users in violation of the Telephone Consumer Protection Act. U.S. District Judge Manish Shah said the users could sue as a group over […]
(Reuters) – Google, part of Alphabet Inc, is building a new mobile messaging app to better compete with rival services such as those offered by Facebook Inc, The Wall Street Journal reported. The new service would tap into Google’s artificial intelligence know-how, integrating chatbots, or software programs that answer questions, inside a messaging app, the […]
(Reuters) – LinkedIn Corp on Tuesday rolled out a revamped messaging service along the lines of modern chat apps, departing from its unpopular design that resembled email. The new service will include features such as GIFs and stickers to add a “little extra personality” to user’s chats, the company said in a blog post. The […]
CHAUMUHANI, India (Thomson Reuters Foundation) – A fisherman’s son and now a fisherman himself, Kulamani Tarai knows all too well that while the sea has provided sustenance to his family for generations, it can also be a cruel and deadly place. Every morning, when he leaves his mud-and-thatch home on India’s east coast to venture […]
A new report from Juniper Research has claimed that voice and messaging traffic lost to OTT (Over The Top) players such as WhatsApp, Facebook and Skype will cost network operators $14 billion in revenues globally this year, up by 26% on 2013. The report – Mobile Operator Business Models: Challenges, Opportunities & Strategies 2014-2019 – found that in a […]
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