Tag: Ombudsman

Bad billing, slippery pigs and a rumble in Toronto

Bad billing, slippery pigs and a rumble in Toronto

Written by on February 5, 2014 in BillingViews, News with 0 Comments

You know customer complaints have reached a critical mass when ombudsmen and politicians use words like ‘trained seals,’ when describing how a company manages its customers. Or ‘slippery pigs’ when describing trying to deal with them. And you know for sure the game is up when the CEO is trying to ‘ameliorate the situation.’ This […]

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