Tag: Pingit

Friction and frustration … Barclays Pingit and their problem with identity verification

Friction and frustration … Barclays Pingit and their problem with identity verification

Written by on May 16, 2014 in BillingViews, Guest Blog with 3 Comments

Last year I wrote about my experiences with Barclays Pingit and how the digital proposition falls apart when your handset changes. Well it’s happened again – but even worse … I’ve been a long time fan of Pingit because it’s a well designed app that provides useful person-to-person payments functionality, even for non Barclays customers. […]

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Banks Tighten the Belt… But Don’t Forget About Payments!

Banks Tighten the Belt… But Don’t Forget About Payments!

Written by on December 16, 2013 in BillingViews, Guest Blog with 0 Comments

With increasing regulation in financial services in recent years, many banks are feeling a tightening of the wallet when it comes to innovation in consumer products and services.  Investment spend that in years past has gone toward mobile and online advancement is now being spent on regulatory projects or worse, fines.  At least in the […]

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Digital Proposition? Please Don’t Rely on Analogue Fallback

Digital Proposition? Please Don’t Rely on Analogue Fallback

Written by on August 15, 2013 in BillingViews, Guest Blog with 0 Comments

My top digital anathema is when the digital world falls back on the analogue world because the digital process is broken. I recently experienced an example of this with Barclays Pingit on my iPhone. I’ve always had a bit of a soft spot for Barclays, maybe because I worked for them briefly many years ago, […]

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