Tag: pricing
Premium subscribers constitute a disproportionate share of revenue – identifying these customers and tailoring tariffs to their needs using established quantitative processes are key to increasing revenue share. As mobile penetration in most markets is approaching saturation, MNOs are increasingly focusing on premium subscribers and revenue market share rather than all subscribers and subscriber market […]
I have been harping on for years – many years – that the terms BSS and OSS are defunct and should be replaced with something far more generic like MMB – Money Making Bits. You may well laugh but BSS (business support systems) and OSS (operational support systems) are leftovers from a bygone era when […]
This article was first contributed by Robert Hagan of Redknee. The concept for delivering voice services used to be simple; the communications service provider (CSP) helped the subscriber to connect with other subscribers – this was the value a customer perceived and paid for. Most CSPs transferred this concept to mobile data by continuing to provide […]
A new survey by Cerillion Technologies, a provider of billing, charging and customer management systems, polling the views of more than 200 senior decision-makers in organisations across EMEA, has found widespread unhappiness among businesses with their existing pricing and payment processes. 67 percent of respondents said there were drawbacks with their current approach, an alarming […]
The paper we reviewed last week from AsiaInfo addresses some core issues for operators today. It will, we said, provide a discussion point for the industry for the next few weeks and months. It will be in the spotlight at the at the Pricing and OSS/BSS conference in London over the next couple of days. […]
The Edinburgh Festival is known around the world. The fireworks display that signals the end of the festival is world-class. This year we were invited to a venue exactly opposite Edinburgh Castle – prime seats. And it occurred to me that the fireworks provided an almost perfect partnership model. A series of them, in fact. […]
One year on and not much has changed in the world of real-time responsiveness and charging. Or so it would seem, if you read the update of the TM Forum’s annual survey and report. (Infographic here). The biggest barriers remain ‘integration’ and ‘transforming internal processes’ which, if last year’s interviews are anything to go by, […]
I can’t say I’m an Apple ‘fan boy’ or ever have been, but I do seem to have had almost every Apple device made since the first Apple II, including the Lisa and Newton! But I’m sad to report that my ‘love affair’ with Apple is starting to peter out, and not because of the […]
An ‘independent’ report noting it was ’prepared for Vodafone Hutchison Australia’ claims Telstra customers are paying a price premium of $3.1 Billion. Vodafone Hutchison Australia has engaged the Centre for International Economics (CIE) to prepare a 28 page report entitled ‘Australia’s telecommunications structure’ and sub-headlined ‘The price premium paid by consumers’. The report, released today, […]
Facebook is fast becoming YouTube’s main competitor. The number of video posts showing up in users’ timelines is up 360 percent since this time last year. This is interesting but is already causing unforeseen problems. Operators, already hurting from OTT players driving more and more data over their networks, are being squeezed even further. Some […]
Recent Comments