Tag: real time

Does your real-time program need therapy, or is it top of the class?

Does your real-time program need therapy, or is it top of the class?

Written by on March 27, 2014 in BillingViews, Guest Blog with 0 Comments

From time to time our industry becomes obsessed about ‘where things fit.’ In an agile, modern telco, we ask, should revenue assurance and fraud prevention be part of the same team? How should Marketing interact best with Billing or Customer Service? How, on earth, do we make our business ‘social?’ Over the last two years, […]

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When is a legacy system not a legacy system?

When is a legacy system not a legacy system?

Written by on February 12, 2014 in BillingViews, News with 0 Comments

 In 1996 – almost 20 years ago – Billing conferences were the place to be seen. Three years previously de-regulation across the world had caused a seismic shift in the telecoms world. Most incumbent telcos were processing their bills on mainframes. These monsters worked fine unless you needed to change anything. And cometh de-regulation, cometh […]

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Who do you trust in a world of digital disruption?

Who do you trust in a world of digital disruption?

Written by on February 10, 2014 in BillingViews, News with 0 Comments

 Or, perhaps, how do you trust in a world of digital disruption? We have been saying for some time that the winning currency in the coming months and years will be trust. The question is – who do customers actually trust? Banks used to be right up there, but their trust quota dropped through the […]

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Swisscom takes to real-time with MATRIXX Software

Written by on February 4, 2014 in BillingViews, News with 0 Comments

Swisscom has taken MATRIXX Charging into production as its strategic convergent charging platform for prepaid and postpaid mobile customers. According to Heinz Herren, CTO at Swisscom, “As we move to LTE, we foresee a customer need for more billing transparency and flexibility for our customers to select their individual plans in real-time from their mobile devices. […]

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Jump and the uncarrier revolution

Jump and the uncarrier revolution

Written by on February 4, 2014 in BillingViews, News with 0 Comments

John Legere, the ‘maverick’ CEO of T-Mobile, wanted to be a gym teacher. Then he discovered how much money he would make and studied business instead. Given that he has shaken the telecoms world up fairly considerably in the last few months and attracted considerable attention – notoriety even – by crashing AT&T developer parties, his biography reads […]

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The best of 2013 – the most popular articles

The best of 2013 – the most popular articles

Written by on December 20, 2013 in BillingViews, News with 0 Comments

Dear Reader,BillingViews has come a long way in 2013. We started the year in a race to be the largest and most influential publication in our industry. We ended the year having achieved not only that, but with an audience that stays on our site longer than any other. Youhave been reading a range of different […]

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Time to market – time to change

Time to market – time to change

Written by on December 13, 2013 in BillingViews, Guest Blog with 0 Comments

The jury is in, the verdict is clear. The need for responsiveness in the real-time world is driving a wholesale replacement of legacy BSS. ‘Time to market’ is the most critical driver. This is according to research house Infonetics and others (more details on the Infonetics research in our newsletter). The need to decrease time […]

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Implementation choices for a real-time infrastructure

Implementation choices for a real-time infrastructure

Written by on December 11, 2013 in BillingViews, News with 0 Comments

We have said before that the age of billing in its traditional form is over. We live in the ‘Now’ generation. We need the same information from our communications devices that we do from our financial ones. We need to know our balances, be able to take up special offers and monitor our usage of […]

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BSS, Turkeys and the Real-Time Magic Wands

BSS, Turkeys and the Real-Time Magic Wands

Written by on December 6, 2013 in BillingViews, Guest Blog with 0 Comments

It’s generally agreed that real-time is good and that operators must evolve toward a real-time BSS framework to continue growing in the current data-centric mobile world. The big question is ‘how to get there’. Well publicised news reports remind us that some ‘big bang’ billing transformation projects don’t always go to plan. In fairness, most […]

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AsiaInfo Linkage wins the heart of Telenor’s business

AsiaInfo Linkage wins the heart of Telenor’s business

Written by on November 19, 2013 in BillingViews, News with 3 Comments

It would be tempting for a few people in Cambridge – the UK one – to be saying “I told you so,” about now. This is, however, unlikely, as the team at AsiaInfo Linkage are grown ups. They are also proven industry veterans and would not have taken on the job of bringing a significant […]

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