Tag: real time

Real-time will unlock the potential of data

Real-time will unlock the potential of data

Written by on November 12, 2013 in BillingViews, News with 2 Comments

Wherever you go and whoever you ask – operators, consultants or vendors – everyone agrees that we now live in a data centric world. This is fine but it is nebulous. It is like saying we live in an oil world, or a coal one. Data, like oil or coal, is not about the substance […]

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Who has their eyes on TV?

Who has their eyes on TV?

Written by on November 6, 2013 in BillingViews, News with 1 Comment

Our industry loves bemoaning the death of SMS, (rumours of said death greatly exaggerated), decreasing margins and the awful OTT people who are trying to take their livelihoods away. While doing so they are turning into a serious threat to another industry – television. Courtesy of our friends at informitv, recent headlines say it all. […]

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US Cellular and the pain of a big transformation

US Cellular and the pain of a big transformation

Written by on November 5, 2013 in BillingViews, News with 3 Comments

Imagine breaking the news to your customer that the brand, shiny, very expensive new billing system is not working. In fact the new system is unable to bill customers properly, if at all. If that does not make the palms of your hands a little sweaty, you are made of stern stuff. Imagine, then, six […]

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Ian Sparkes from Swisscom on real-time charging

Ian Sparkes from Swisscom on real-time charging

Written by on October 28, 2013 in BillingViews, Features with 0 Comments

Ian Sparkes is Swisscom’s architect for real-time charging. He shares his company’s experiences installing a strategic real-time charging platform starting with addressing the pain points, like bill shock, and how they plan to manage the data explosion. Ian is clear that customer self-care is part of real-time charging and he explains why.

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M2M is not a market – and very complicated

M2M is not a market – and very complicated

Written by on October 16, 2013 in BillingViews, News with 0 Comments

New research from Infonetics forecasts that the ‘M2M’ market will triple in size between now and 2017. They predict it will grow from around $15 billion in 2012 to $31 billion in 2017 – passing $20 billion in 2015. Right now the sectors driving this ‘market’ are automotive, transport and logistics, which make up a […]

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Real time self service is worth around €5 billion a year (in Europe alone)

Real time self service is worth around €5 billion a year (in Europe alone)

Written by on October 14, 2013 in BillingViews, News with 0 Comments

The cynics were out in London last week, for Informa’s Next Generation BSS Summit. A bunch of grumpy old men, sitting in the back row, tapping away on their computers and muttering “how long have we been discussing real-time?” and “real-time self service? Perchah! Pipe dream, I tell you.” BillingViews had been given the chance […]

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Data is not a product!

Data is not a product!

Written by on October 10, 2013 in BillingViews, Opinion with 0 Comments

You would be forgiven for saying that not much has changed in the world of billing. At the Next Generation BSS Summit, hosted by Informa in London this week, there was talk of data centricity, real-time, more real-time, centralization (or was it consolidation) and Cloud. You could, of course, talk about any and all of […]

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Real-Time Self Service and how European operators can catch up

Real-Time Self Service and how European operators can catch up

Written by on October 8, 2013 in BillingViews, News with 0 Comments

The differences in data pricing between different regions of the world are becoming marked. In Asia, for instance, there are some interesting and innovating new services. Based around a ‘pay as you go’ model, Digi in Malaysia has launched an on-demand connectivity package that allows you to access Facebook or other sites for a small […]

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Differential Pricing – the next challenge?

Differential Pricing – the next challenge?

Written by on October 3, 2013 in BillingViews, Opinion with 0 Comments

We are all aware that the digital revolution is disrupting every industry but it is also creating new possibilities and changing the way business is done. The challenges of providing new services and working with new partners are putting strain on all departments, none less than billing and revenue management. It’s not just the range […]

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Customer Self Service – A Game of Trust, Privacy and Complexity

Customer Self Service – A Game of Trust, Privacy and Complexity

Written by on July 23, 2013 in BillingViews, Opinion with 0 Comments

The scenario is simple and compelling. You are visiting the Consumer Electronics Show, your home network is Germany and you travel (too) much of the time. You glance at your phone and see an offer of a two minute tour of the best bits of the huge show, courtesy of Samsung. If you watch the […]

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