Tag: self-help

Self-help is getting popular – no wonder!

Self-help is getting popular – no wonder!

Written by on June 18, 2015 in Opinion with 0 Comments

Latest research on service provider interaction by smartphone users from Alcatel-Lucent reveals growing popularity of self-help customer service tools. The research highlights the fact that communications service providers have a tremendous opportunity to differentiate themselves in the marketplace with the use of innovative self-help customer service tools. The comprehensive study of smartphone users was carried […]

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