Tag: SMB

The Dirty Secrets Behind Bill Shock

Written by on February 8, 2013 in BillingViews, Opinion with 0 Comments

Why don’t operators make use of the systems available to detect and prevent excesses that lead to Bill Shock? This is a question that Telco Professionals contributor and MDS director of market development Rob Smith posed in this recent post. I can provide a clear answer: operators do not feel they would benefit from doing […]

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