Tag: TM Forum

Digital transformation amongst CSPs is not going too well: survey

Digital transformation amongst CSPs is not going too well: survey

Written by on October 24, 2017 in Opinion with 2 Comments

It will come as no, or little, surprise that digital transformation programmes among Communications Service Providers (CSPs) are not going as well, or as fast as we would like. The reason, as usual, is not about things technical, it is about things cultural and about communications (or the lack of communications). This is the main […]

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Is there any way to win the fraud wars? Hint: yes

Is there any way to win the fraud wars? Hint: yes

Written by on November 21, 2016 in Opinion with 0 Comments

When it comes to fraud, three things are undeniable. First, fraud is now more sophisticated than ever before. Fraudsters provide 24/7 customer service support to stay competitive and to differentiate themselves. The value of a stolen credit card is less than a pound/dollar/euro. Yet 20 years ago, it was worth flying boxes of them out […]

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Passport to the future: will APIs deliver the digital telco?

Passport to the future: will APIs deliver the digital telco?

Written by on May 17, 2016 in Opinion with 1 Comment

When the CTO of Vodafone described how they are changing from an engineering to a design lead IT environment, perhaps he was thinking about APIs. Vodafone is, he said, beginning to dare to ask questions like ‘what would Google do if they owned the company?’ From a huge and exhausting uphill struggle to transform telcos into adaptable […]

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Taking healthcare anywhere – simply anywhere

Taking healthcare anywhere – simply anywhere

Written by on March 15, 2016 in Catalysts with 0 Comments

Perhaps the most exciting outcome from the revolution in mobility and the Internet of Things (IoT) is the effect both are having on healthcare. From the simplest apps and ‘wearables’ tracking exercise and diet to the remote monitoring of patients, the potential benefits are immense. The earliest use cases focused on delivering medical advice via […]

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TM Forum Catalyst program awakes with a roar

TM Forum Catalyst program awakes with a roar

Written by on February 8, 2016 in Features with 0 Comments

The TM Forum Catalyst Program has always been a bit of a sleeping giant. It has been around a long time and has been growing in importance and popularity steadily, but this year the giant has awoken with a mighty roar. It is easy to understand why. Catalysts are projects that set out to solve a problem/challenge […]

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Is TM Forum Live?

Is TM Forum Live?

Written by on June 8, 2015 in Opinion with 0 Comments

Fresh back from Nice and TMForum’s signature event, here are some initial answers to the question we posed last week, is the TM Forum (whatever the initials now stand for) still relevant? The consensus, gathered from the many people we talked to is that the Forum can still be relevant. The implication is that it […]

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What’s in a name? TM Forum gets a new one

What’s in a name? TM Forum gets a new one

Written by on June 1, 2015 in BillingViews, Opinion with 2 Comments

It seems, frankly, impolite to be even slightly negative about an organisation whose hospitality you are about to enjoy. But this negative may turn out to be positive. It is TM Forum week and thousands of people are off to Nice. Just ahead of the show, new CEO Peter Sany revealed that the name of […]

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Why should business strategy people even care about process?

Why should business strategy people even care about process?

Written by on April 13, 2015 in BillingViews, Guest Blog with 0 Comments

Firstly, let me throw out a controversial statement; “TM Forum’s Business Process Framework (eTOM) provides, the best platform available to bridge the gap between Business Strategy and Technological Execution”! This is not to say that the Business Process Framework (eTOM) alone is enough, but in conjunction with other best practices it can perform magic. I […]

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Global revenue assurance survey indicates market maturity

Global revenue assurance survey indicates market maturity

Written by on March 31, 2015 in Features with 0 Comments

TM Forum has just published their Revenue Assurance (RA) survey report 2015 that was compiled in TM Forum’s revenue management community by experienced RA practitioners with collaborative efforts. RA maturity is on the rise globally 122 survey participants worldwide submitted their responses to 32 questions in the areas RA organization, coverage, risk & control management, data […]

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The journey from control to context – ‘are we there yet?’

The journey from control to context – ‘are we there yet?’

Written by on July 7, 2014 in BillingViews, News with 0 Comments

There is something incredibly interesting about researching and writing a report on a topic that is ‘front and centre’ of people’s minds. It is like taking a snap shot of an industry, of collecting all the fluffy conversations and debates and solidifying them. Such was the work on the real time convergent charging and policy management […]

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