Tag: Trust

Pricing and BSS come together in London

Pricing and BSS come together in London

Written by on September 24, 2014 in BillingViews, News with 0 Comments

In just two weeks time, the pricing and billing (BSS) worlds will congregate in London for their annual co-located conference. Both will share plenary sessions in order to benefit from an integrated view of the whole pricing and billing process. One of the big topics will clearly be pricing ‘data’ – and hopefully how we […]

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Clarity in data pricing week continues, with a glass of wine

Clarity in data pricing week continues, with a glass of wine

Written by on August 27, 2014 in BillingViews, Opinion with 2 Comments

It seems to be ‘data pricing’ week at BillingViews Boulevard. And why not? Almost every day another example of plans that make no sense comes to light. So why should we not complain, compare and if necessary satirise the incomprehensible notion that customers are going know what 2 Gigabytes actually buys them. Take wine. Contemplating […]

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What will it take for mobile payments to take off?

What will it take for mobile payments to take off?

Written by on July 28, 2014 in BillingViews, News with 0 Comments

A frequent theme here at BillingViews is the slow uptake of mobile payment adoption and the disappointing sighs that go along with it. The subject has come up time and time again but usually in the context of who’s coming out with a new payment scheme and why it’s better and different than anyone else’s. […]

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The battle for trust will be won on the plains of clarity

The battle for trust will be won on the plains of clarity

Written by on July 2, 2014 in BillingViews, News with 0 Comments

We have been saying for a while now that trust is the key to winning customers. If operators can develop and maintain a relationship with their customers such that customers see the operator as a trusted partner in the digital jungle, good things will happen. Do the opposite and bad things will happen. Sadly, bad […]

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Mobile Payments: So Many Options, Such Little Value

Mobile Payments: So Many Options, Such Little Value

Written by on May 22, 2014 in BillingViews, Guest Blog with 0 Comments

Google Wallet, Dwolla, Lemon, Square, Venmo, the list goes on.  There is no shortage of mobile payment solutions in the market.  A new start-up or “major announcement” seems to appear in news feeds almost daily.   With so much activity, why are we still pulling out credit cards and cash?  In large part, we are […]

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Location, location, location – but where am I?

Location, location, location – but where am I?

Written by on May 9, 2014 in BillingViews, News with 0 Comments

Recently we were less than rapturous about the fate of location based advertising. Berg Insight predicted that by 2018 location based marketing and advertising would reach € 10.7 billion globally. We were not rude about this figure because we think Berg Insight is not good at their job. They are. It is that the things […]

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Trust in mobile payments: a critical factor

Trust in mobile payments: a critical factor

Written by on March 4, 2014 in BillingViews, Guest Blog with 1 Comment

There’s plenty of criticism pointed at banks for being slow to move in the mobile payment space (estimated to grow from $18 billion in 2012, to $117 billion in 2017).  Investment in mobile payment is climbing yet banks remain largely on the sidelines. There are plenty of reasons why banks are not among the crowd […]

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Hashtag time for Barcelona watchers – what will be news at #MWC14

Hashtag time for Barcelona watchers – what will be news at #MWC14

Written by on February 21, 2014 in BillingViews, News with 0 Comments

 Last year, we didn’t do too badly with our hashtags for MWC 2013. We wanted to watch billing and pricing obviously, but we also wanted to watch NFC and the OTT players. Both turned out to be issues debated throughout the year. This year, we will be watching some similar ones, some different. #Wearable_tech – […]

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Is Trust the new currency?

Is Trust the new currency?

Written by on February 20, 2014 in BillingViews, Guest Blog with 0 Comments

The topic of how one’s online and offline behavior is seen and used is a hot one and can often have a fear factor associated with it. Ultimately we are all individuals. We behave differently, react differently and have different requirements. Whether it is online or offline, our behavior stays basically the same. Some of […]

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Who do you trust in a world of digital disruption?

Who do you trust in a world of digital disruption?

Written by on February 10, 2014 in BillingViews, News with 0 Comments

 Or, perhaps, how do you trust in a world of digital disruption? We have been saying for some time that the winning currency in the coming months and years will be trust. The question is – who do customers actually trust? Banks used to be right up there, but their trust quota dropped through the […]

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