Tag: Wells Fargo chatbot

Wells Fargo is testing a chatbot on Facebook’s messaging platform

Wells Fargo is testing a chatbot on Facebook’s messaging platform

Written by on April 19, 2017 in News with 0 Comments

NEW YORK (Reuters) – Wells Fargo & Company is testing a “chatbot”, an automated program that can communicate with the bank’s customers on Facebook’s messaging platform to give them information on their accounts and help them reset their passwords. The U.S. bank said on Tuesday that it is piloting the virtual assistant with several hundred […]

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