Tony Poulos

TP copyTony has been involved with software development and systems integration in travel and telecommunications for over 30 years. He was involved in the development of a convergent billing system in the early nineties in Australia (BACCIS) and from there he worked in a business development role with Unisys’ Telecommunications Practice in Europe.

He was co-founder of Copernicus Global Billing Services, a London-based, web-enabled, managed service provider for outsourced billing and payments collection. He established Revenue Assurance vendor, Connexn Technologies, Inc. in Asia in 2004 and then worked for a time with Lavastorm, another leading revenue assurance vendor. Tony’s company, Facilitasia Pte Ltd, based in Singapore, consulted on Business Support Solutions business in Asia and was acquired in 2006 by Canadian listed company OceanLake Commerce, Inc.

Tony has managed to combine natural business acumen with a strong technical background necessary to launch and grow four successful business ventures in differing markets. In the process, Tony has become an international authority on telecoms business support systems (BSS) with strong knowledge in billing, revenue assurance, managed services, micro-payments, m-commerce, mobile applications, mobile content management and delivery.

He has been a speaker and chairman of international telecoms conferences for IIR, Analsys, IBC, IQPC, Marcus Evans, IDC, ITU and most recently as panellist and keynote moderator at the GSMA’s Mobile World Congress 2015 in Barcelona. He has presented or acted as MC at internal events for Cisco, Ernst & Young, Nokia Siemens Networks, Connectiva, Dimension Data, WeDo Technologies, Amdocs, Subex, Brocade, SingTel, SunTec, Genesys, Nice, ITU

He has presented papers and run workshops on a wide range of BSS related subjects including Telephony (Fixed and Mobile), Outsourced Billing, IP and ISP Billing including VPN Usage Based Billing, IDC/Co-Hosting, IP Mediation, Utilities Billing, Convergent Billing, Content Billing, Adjunct Billing, Revenue Management, Revenue Assurance, NFC, mCommerce, mPayments, mBanking, eBilling, Risk Management and Business Continuity Management.

He has consulted on billing restructuring for a number of operators and MVNOs including Tesco Telecom in the UK. He has written and implemented for the industry body, TM Forum, its BSS Strategy and has acted as technical advisor during due diligence for a number of merger and acquisition activities in the BSS. He also completed a detailed suitability and gap analysis for a major BSS software vendor in China looking at its launching products into the Western markets.

His ability to communicate both the technical and business challenges facing this growing industry is in high demand. He is a regular contributor to industry publications worldwide, has been a Contributing Analyst for IDC and was Editor, Asia Pacific for Telecom TV, video presenter at and is an active Columnist/Anchor for Telecom Asia, where he interviews industry leaders and wrote and wide-raging industry issues.

Tony served as an executive of the Global Billing Association for five years prior to its merger with the TM Forum. There he established and headed up the Revenue Management Sector then as Market Strategist/Editor online publications in a part-time capacity. Here has written a number of articles, white papers and strategies on telecoms related topics. He is a prolific freelance writer as well as ghost-writing monthly blog posts for CEOs and is currently Managing Editor at DisruptiveViews and co-publisher of Disruptive.Asia. He also acts as Market Strategist for WeDo Technologies and Strategist/Catalyst Evangelist at TM Forum.

His knowledge of a broad range of products and services and his ability to identify a market quickly is invaluable for any product or services company. Exposure to different international market requirements, an ability to manage and communicate with IT and IS groups, vendors and users are skills difficult to replicate.

In June 2011, Tony was recognized as one of the 25 most influential people in the telecom software industry. The rankings, determined by an independent panel of editors at the publication Billing and OSS World, highlight the industry leaders and visionaries that have had a significant effect on the direction and development of business and operations support systems (BSS/OSS).